Privacy Policy

Overview

We collect only the personal information necessary to provide, improve, and secure our products and services. We apply privacy by design and default—data minimization, encryption in transit and at rest, and strict access controls.

What we collect

• Account and contact details you provide (e.g., name, email, phone).
• Service usage and device data (e.g., pages viewed, approximate location by IP, browser type).
• Cookies and similar technologies for preferences, analytics, and marketing (with your consent where required).

How we use information

• To deliver and improve our services and support.
• To personalize content, remember settings, and measure performance.
• To communicate important updates, security notices, and offers (you may opt out).
• To comply with legal obligations and prevent fraud or misuse.

Legal grounds under Canadian law

Under PIPEDA, we rely on consent, contractual necessity, and legitimate business purposes consistent with reasonable expectations. Where provincial laws impose additional requirements (e.g., Quebec Law 25), we honor those obligations.

Your rights

• Access, correction, and portability of your personal information.
• Withdraw or modify consent to non-essential cookies and processing.
• Complain to the Office of the Privacy Commissioner of Canada or your provincial authority.

International transfers

Data may be processed outside of your province or Canada with appropriate contractual and technical safeguards to protect it to a comparable level of protection.

Retention and security

We keep personal information only as long as necessary for the purposes described or as required by law. We employ layered security: encryption, key management, role-based access, monitoring, and incident response procedures.